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CRISTA Senior Living

Receptionist (On-Call)

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.80 - $22.00
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Work Schedule

Rotating Shifts
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Benefits

retirement plans
sick leave

Job Description

CRISTA Ministries is a faith-based Christian organization dedicated to serving communities locally and globally through various ministries. Rooted in the belief of the priesthood of all believers as stated in I Peter 2, CRISTA Ministries incorporates this calling by encouraging all staff and volunteers to view their work as a form of ministry. The organization emphasizes a Christ-centered approach, integrity, servanthood, holy stewardship, excellence, and unity as its core values. It operates five main ministries covering a wide range of services, including relief and development worldwide via World Concern, uplifting broadcast media through CRISTA Media, year-round camping programs with CRISTA... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to respond to emergencies in a calm manner
  • light typing skills
  • First Aid and CPR training (may be acquired within one month of employment)
  • proficiency in Microsoft Office, Word and Excel
  • experience with Field Force work order entry
  • experience with POS system
  • enjoy working with seniors
  • good interpersonal skills
  • ability to communicate with seniors in a positive, courteous, confidential and professional manner
  • ability to handle fast-paced environment
  • good organizational skills
  • good judgment in responding to routine, urgent and emergent requests
  • ability to maintain detailed, neat and accurate documentation
  • ability to work collaboratively with supervisor, coworkers, residents and their families

Job Qualifications

  • High school diploma or equivalent
  • commitment to Christian faith and alignment with CRISTA's Statement of Faith and Christian Community Representative Statement
  • ability to respond calmly and effectively to emergencies
  • proficiency in Microsoft Office including Word and Excel
  • experience with Field Force work order entry and POS systems is preferred
  • good interpersonal and organizational skills
  • ability to maintain detailed, neat, and accurate documentation
  • ability to communicate professionally with seniors and maintain confidentiality
  • prior receptionist or customer service experience preferred
  • First Aid and CPR certification may be required within one month of employment

Job Duties

  • Respond to resident pull cords and smoke alarms and handle or refer as appropriate
  • respond to alarms and handle or triage for fire and disaster
  • greet and facilitate for residents, family members or advocates, visitors and vendors who call or enter Cristwood
  • ensure all visitors and vendors sign in and out of buildings
  • answer phones in a courteous and professional manner and route calls as appropriate
  • meet and or refer all needs presented by residents such as copying, faxing, selling stamps, scheduling guest apartment and providing elevator pads or roll-away beds
  • create and distribute memos to residents and staff and distribute or forward mail
  • collaborate with HIPAA Privacy Officer to maintain strict confidentiality
  • record, coordinate and track maintenance requests
  • inform Administrator and Business Office Manager of information relevant to safety and status of residents
  • provide administrative support to Administrator, Business Office Manager and Admissions Coordinator
  • assemble and mail packets to potential residents
  • complete shift documentation including receptionist log and incident reports
  • assist with daily mail distribution
  • check keys in and out for staff, vendors, residents and guest apartment
  • register, confirm or cancel events or bus trip reservations for residents
  • work collaboratively with supervisor, coworkers, residents and families
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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