Job Overview
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible Schedule
Job Description
Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a premier senior services organization dedicated to providing compassionate and innovative care to older adults. With a rich history spanning over 150 years, SFCJL is committed to fostering purpose, dignity, and joy among its residents. The campus comprises a range of facilities including Frank Residences, which offers assisted living and memory care, the Jewish Home and Rehabilitation Center, an acute geriatric psychiatric unit, and the Jewish Home and Senior Living Foundation. This extensive, diverse campus is renowned for its holistic approach... Show More
Job Requirements
- High school diploma or equivalent required
- Two years of college-level business courses preferred
- Associate degree in business or related field strongly preferred
- Minimum two (2) years of administrative or receptionist experience
- One (1) year of experience with multi-line phone systems and hand-held radios
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Excellent communication skills (written and verbal) with professional, customer-focused demeanor
- Strong ability to build rapport with residents, visitors, and team members
- Ability to read, write, and follow instructions in English
- Must be able to sit for long periods and work a flexible schedule as needed
Job Qualifications
- High school diploma or equivalent required
- Two years of college-level business courses preferred
- Associate degree in business or related field strongly preferred
- Minimum two (2) years of administrative or receptionist experience
- One (1) year of experience with multi-line phone systems and hand-held radios
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Excellent communication skills (written and verbal) with professional, customer-focused demeanor
- Strong ability to build rapport with residents, visitors, and team members
- Ability to read, write, and follow instructions in English
- Must be able to sit for long periods and work a flexible schedule as needed
Job Duties
- Answer all phone calls promptly and connect callers to appropriate residents or staff
- Provide exceptional customer service to residents and visitors entering the community
- Screen and verify all visitors to ensure community safety
- Serve as liaison with parking attendants, staff, visitors, and Plant Operations
- Act as liaison with the Fire and Police Departments and relevant internal departments during emergencies
- Coordinate staff and security responses to elopement or personal emergency response (PERS) alarms
- Manage incoming and outgoing mail and parcels, including certified and registered mail
- Maintain the community's switchboard and communication log
- Perform other duties as assigned to support operations and resident satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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