Receptionist/ Office Support
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
Paid Time Off
Paid holidays
Employee assistance program
Retirement Plan
Job Description
Darke County Recovery Services, operating under the name Recovery and Wellness Centers of Midwest Ohio (RWC), is a dedicated healthcare provider specializing in addiction recovery and wellness services. Known for their commitment to quality clinical care and ethical practices, RWC prides itself on fostering a supportive and collaborative environment that caters to individuals seeking recovery support. As an equal opportunity employer, RWC values a workforce that exemplifies the highest ethical standards, excellent communication skills, and a customer-oriented approach within a multidisciplinary and multi-agency service framework.
Recovery and Wellness Centers of Midwest Ohio offers a comprehensive benefits package, including med... Show More
Recovery and Wellness Centers of Midwest Ohio offers a comprehensive benefits package, including med... Show More
Job Requirements
- High school diploma or GED
- 1-2 years prior experience maintaining a filing system
- 1-2 years experience performing general office duties
- 1-2 years experience using Microsoft Office operation systems and applications
- 1-2 years customer service experience helpful
- Ability to occasionally lift and move up to 10 pounds
- Regularly required to stand, walk, sit, talk and hear
- Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Ability to comply with confidentiality and protected health information standards
- Willingness to travel to other locations for coverage if needed
Job Qualifications
- High school diploma or GED
- 1-2 years prior experience maintaining a filing system
- 1-2 years experience performing general office duties
- 1-2 years experience using Microsoft Office operation systems and applications
- 1-2 years customer service experience considered helpful
- Good communication skills
- Ability to maintain confidentiality and handle sensitive information
- Strong organizational and multitasking skills
- Basic knowledge of electronic health records preferred
- Ability to work collaboratively in a multidisciplinary team
- Trustworthiness and ethical conduct
Job Duties
- Assisting clients in finding their way around the office by giving them direction to where they need to go
- Announcing clients as necessary by calling or beeping the provider to let them know the client is in the building
- Maintaining a professional office environment and promote a positive image for the agency by smiling and greeting all people that enter the building
- Helping maintain workplace security by issuing, checking and collecting signatures and maintaining visitor logs
- Assisting with a variety of administrative tasks including copying, faxing, taking notes
- Preparing meeting and training rooms by making sure the rooms are organized and ready to use
- Answering phones in a professional manner, handling incoming calls and voicemails and routing calls as necessary
- Sorting and distributing mail daily as well as Fed Ex or UPS drop off or pick up as needed
- Scheduling appointments with appropriate providers and calling to remind patients of appointments
- Maintaining office equipment and office supplies
- Creating, maintaining, and entering information into EHR by opening, closing, and processing referrals and laterals as needed, printing records per requests, maintaining efficient and timely documentation in the EHR
- Scanning and uploading documents daily to EHR
- Collecting copays and payments from clients, completing the Cash Sheet and printing receipts, submitting credit card payments into software and emailing receipts to Accounts Payable
- Reporting clients that are delinquent in payment of account and informing clients of payment expectations
- Reviewing daily schedule for past balances and or anything needing update such as Gosh Enrollments or jail
- Acting as point of entry for client enrollment in program
- Conducting quarterly chart audits
- Complying with confidentiality and protected health information rules per company policy
- Traveling to other Recovery and Wellness locations for coverage if needed
- Performing other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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