Receptionist - Nursing Home / Long-Term Care Setting- Kent Crossings
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Work-life balance
comprehensive benefits
growth opportunities
Job Description
Optalis Healthcare of Kent Crossings is a well-established nursing home and long-term care facility located at 2023 E Beltline Ave SE, Grand Rapids, MI. Known for its compassionate care and dedication to improving the lives of its residents, Optalis Healthcare provides a warm and supportive environment for seniors requiring long-term assistance. The facility focuses on delivering high-quality healthcare services combined with a family-like atmosphere where every resident is treated with respect and kindness. The team at Optalis Healthcare values collaboration and professional growth, making it an ideal place for healthcare professionals seeking a meaningful career in a community-focused setting.
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Job Requirements
- High school diploma or equivalent
- ability to lift 5-40 lbs and push wheelchairs as needed
- prolonged sitting with occasional walking and standing
- professional, dependable, and approachable
- compassionate and empathetic with strong customer service instincts
- adaptable and proactive in solving day-to-day challenges
Job Qualifications
- High school diploma or equivalent
- previous experience as a receptionist or in a similar administrative role preferred
- experience in a healthcare or long-term care setting preferred
- excellent communication and interpersonal skills
- strong organizational and clerical abilities
- proficient in Microsoft Office Suite and phone systems
- ability to multitask, prioritize, and stay calm in a busy environment
Job Duties
- Greet and welcome guests, residents, and families as soon as they arrive
- direct visitors to the appropriate person or department
- answer, screen, and forward incoming phone calls
- provide accurate information in person, by phone, or via email
- maintain a tidy, professional, and welcoming reception area
- ensure smooth front-desk operations and professional communication with staff and visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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