Northbrook Inn

Receptionist - Northbrook Inn

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

Koelsch Communities is a well-established organization dedicated to providing exceptional residential and community services with a focus on quality care and resident satisfaction. Renowned for its commitment to fostering a welcoming and supportive environment, Koelsch Communities operates multiple residential locations that cater to diverse populations, ensuring that residents receive not only housing but also comprehensive support and engagement opportunities. Known for maintaining high standards in both resident care and employee conduct, the company places strong emphasis on teamwork, professionalism, and community involvement. Employees at Koelsch Communities are integral to creating a positive atmosphere that promotes well-being and respect among residents,... Show More

Job Requirements

  • Possess an upbeat, positive, flexible, and enthusiastic personality
  • Be honest and dependable
  • Maintain proper hygiene
  • Dress and present professionally
  • Be active during entire work shift
  • Communicate effectively verbally and in writing
  • Use judgment and initiative in daily activities
  • Ability to multitask and perform a variety of tasks
  • Strong organizational and prioritization skills
  • Detail and teamwork oriented
  • Attend required in-services and workshops
  • Be drug-free and submit to drug screening
  • Pass criminal background check
  • Maintain integrity of Koelsch Communities

Job Qualifications

  • Passed an approved food handler's or ServSafe course as required by policy
  • Experience in Human Resources or Business Office related positions will assist
  • Strong organizational skills
  • Effective verbal and written communication skills in Standard English
  • Ability to multitask in a fast-paced environment
  • Detail oriented
  • Team player
  • Mature individual
  • Positive and enthusiastic personality

Job Duties

  • Greet the public including residents, families, vendors, and staff
  • Prepare admissions packets
  • Provide customer service and answer incoming calls professionally
  • Prepare and distribute status alerts
  • Maintain office files with the Business Office Manager
  • Sell meal tickets and special event tickets
  • Keep daily census record
  • Process incoming and outgoing mail
  • Prepare time cards
  • Order office supplies
  • Record ancillaries
  • Receive and record resident rent payments
  • Maintain record of purchase orders
  • Keep track of postage
  • Monitor lobby and visitors
  • Observe and uphold resident rights
  • Cooperate with staff from all departments to ensure quality care
  • Keep environment safe and clean
  • Perform other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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