Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Employee wellness programs
Job Description
Our company is a dynamic and professional organization committed to fostering an efficient and welcoming office environment where both staff and guests feel valued and supported. We strive to maintain an atmosphere that balances professionalism with warmth, facilitating smooth daily operations through dedicated administrative and front-of-house staff. Our work culture is fast-paced and team-oriented, encouraging collaboration, attention to detail, and a proactive approach to problem-solving. With a focus on providing concierge-style support to both staff and visiting clients, our office is a hub of activity that demands flexibility, organizational skills, and excellent interpersonal communication.
We are currently seeki... Show More
We are currently seeki... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year professional experience preferably in corporate, hospitality, restaurant, or housekeeping industry
- Must have strong customer service skills
- Knowledge of MS Office and Outlook
- Strong communication skills
- Strong organizational skills
- Ability to work independently within business policies
- Strong interpersonal skills
- Ability to meet deadlines
- Strong attention to detail
- Ability to work well in a team
- Professional attire and demeanor
- Good written communication skills
- Good problem-solving skills
- Ability to work in a fast paced environment
- Ability to handle multiple projects simultaneously
- Ability to operate basic audio/visual equipment
- Professional telephone demeanor
- Must be self-motivated with a positive attitude
- Proven customer service skills
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year professional experience preferably in corporate, hospitality, restaurant, or housekeeping industry
- Must have strong customer service skills
- Knowledge of MS Office and Outlook is required
- Strong communication, organization, and attention to detail is required
- Able to make independent decisions that conform to business needs and policy
- Strong interpersonal communication skills
- Excellent organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Strong attention to detail
- Must work well in a team environment
- Professional attire and demeanor
- Good written communication skills
- Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to work in a fast paced, high energy environment
- Ability to work on multiple projects simultaneously
- Ability to operate basic audio/visual equipment
- Professional telephone demeanor
- Ability to anticipate client’s needs for meetings and events
- Must be self-motivated with a positive can-do attitude
- Proven customer service skills to create, maintain, and enhance customer relationships
Job Duties
- Greet clients and visitors to the office with warmth and professionalism
- Provide concierge-style support to staff, clients, and guests
- Check conference room and meeting schedules throughout a shift and make note of any changes to ensure meetings are set up accurately
- Make conference room, catering, hoteling office and visitor office reservations using reservation software and calendars
- Reserve and manage hoteling office spaces and re-set hoteling offices in between use
- Assist clients with finding an appropriate meeting room, office, or resource, arranging alternatives, and negotiating with other parties as required to find a solution for all parties
- Answer incoming calls, in a cordial, professional, and timely manner
- Transfer calls to appropriate individuals
- Communicate with supervisor or client on meeting request concerns or deadline issues
- Work with clients to plan catering for meetings and events
- Order catering for events and meetings, ensuring orders are received on time and accurately
- Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc
- Clean up and re-set conference rooms after use
- Assist in maintaining kitchen and pantry areas, ensuring they are stocked and in good order
- Light housekeeping duties such as wiping down counters and door handles, clearing conference rooms and maintaining kitchen areas
- Maintain inventory of catering supplies and order supplies as needed
- Ensure conference rooms and hoteling offices are well maintained and ready for upcoming reservations
- Report any issues to the appropriate department
- Handle light administrative duties including expense reimbursements and miscellaneous projects as assigned
- Handle sensitive and/or confidential documents and information
- Prepare and send out a daily visitor email
- Support distribution of daily incoming and outgoing mail and packages
- Support copy, print, and scan requests based on requestor specifications and requested deadline using provided MFD equipment
- Tech curious
- Strong attention to detail
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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