Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical Coverage
prescription drug coverage
vision coverage
dental coverage
flexible spending plan
Life insurance
short-term disability insurance
long-term disability insurance
Pre-tax Commuting Benefits
parking benefits
403(b) Retirement Plan
Annual paid time off
Job Description
Philadelphia Corporation for Aging (PCA) is a private nonprofit organization established in 1973 dedicated to serving the elderly population of Philadelphia. As part of the nationwide network of Area Agencies on Aging (AAA), PCA plays a critical role in facilitating the development and implementation of comprehensive, coordinated systems for delivering long-term care services. These services emphasize home and community-based settings, carefully tailored to meet the unique needs and preferences of older individuals and their family caregivers. PCA’s mission is to enhance the quality of life for older adults and people with disabilities, empowering them to achieve the highest possible levels... Show More
Job Requirements
- High School diploma or GED
- two years' relevant office, receptionist or secretarial experience
- good communication skills
- knowledge of electronic office systems, including MS Office
- knowledge of Oracle preferred
Job Qualifications
- High School diploma or GED
- two years' relevant office, receptionist or secretarial experience
- good communication skills
- knowledge of electronic office systems, including MS Office
- knowledge of Oracle preferred
Job Duties
- Monitors MDC security access buzzer
- greets visitors to the MDC, directs them to sign in, advises staff of their arrival, and escorts or directs them to the appropriate location
- answers phones in a pleasant, courteous and professional manner and transfers calls to appropriate staff
- handles routine inquiries related to the home-delivered meal program, and consumer and other calls regarding meal deliveries
- routes phone calls to appropriate individuals
- reviews service orders for changes to meal care plans
- writes up order slips or cancellations as applicable
- records information related to changes to consumer meal deliveries, problems, and other issues in comments section of consumer's record in Meal System
- plans for, coordinates, and tracks requests for consumer meal pick up by care manager or consumer's relative or friend
- completes applicable paperwork, obtains necessary signatures, informs production staff of required meals
- receives, date stamps and distributes incoming mail and inter-office materials
- routes outgoing mail and inter-office communications appropriately
- photocopies and faxes documents as needed
- accepts delivery of small packages, equipment
- copies printed materials for distribution to consumer
- color-codes material by route or area of city
- counts out material and sorts by route and delivery day
- assists in reviewing redeliveries for missed meals, and writing them up for the following delivery day
- responsible for handling retro-active orders for consumers whose meal plans need to be activated
- completes a meal delivery slip for same-day delivery as needed
- performs and assists with miscellaneous clerical duties such as collating, stapling, folding, stuffing envelopes, filing
- provides back-up for dispatch in Transportation office
- provides back-up functions for MDC Program Coordinator and Administrative Assistant in their absence, including LIFE meal consumer deliveries, dispatch and recording meal choice orders
- performs other general administrative and program duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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