Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.35 - $18.94
Work Schedule
Standard Hours
Benefits
Medical
prescription drug
Vision
Dental
flexible spending plan
EAP
Life insurance
short-term disability insurance
long-term disability insurance
Pre-tax commuting
Pre-tax parking
403(b) Retirement Plan
Paid Time Off
Job Description
Philadelphia Corporation for Aging (PCA) is a well-established private nonprofit organization founded in 1973. PCA operates as a significant part of the nationwide Area Agency on Aging (AAA) network. The AAAs were established under the federal Older Americans Act, which mandates the development and implementation of comprehensive, coordinated systems for providing long-term care services in home and community-based settings. The focus of PCA is to respond effectively to the needs and preferences of older adults and their family caregivers in the Philadelphia region. The organization fulfills its mission through robust advocacy efforts, stewardship of public funding, planning, program development, administration,... Show More
Job Requirements
- High school diploma or GED
- two years relevant office/receptionist/secretarial experience
- good communication skills
- knowledge of electronic office systems including MS Office
- knowledge of Oracle preferred
Job Qualifications
- High school diploma or GED
- two years' relevant office/receptionist/secretarial experience
- good communication skills
- knowledge of electronic office systems including MS Office
- knowledge of Oracle preferred
Job Duties
- Monitors MDC security access buzzer
- greets visitors to the MDC, directs them to sign in, advises staff of their arrival, and escorts/directs them if needed to the appropriate location
- answers phones in a pleasant, courteous, and professional manner and transfers calls to appropriate staff
- handles routine inquiries related to the home-delivered meal program and consumer and other calls regarding meal deliveries
- routes phone calls to appropriate individuals
- reviews service orders for changes to meal care plans
- writes up order slips or cancellations as applicable
- records information related to changes to consumer meal deliveries, problems, and other issues in comments section of consumer's record in Meal System
- plans for, coordinates, and tracks requests for consumer meal pick up by care manager or consumer's relative/friend
- completes applicable paperwork, obtains necessary signatures, informs production staff of required meals
- receives, date stamps and distributes incoming mail and inter-office materials
- routes outgoing mail and inter-office communications appropriately
- photocopies and faxes documents as needed
- accepts delivery of small packages, equipment
- copies printed materials for distribution to consumer
- color-codes material by route/area of city
- counts out material and sorts by route and delivery day
- assists in reviewing redeliveries for missed meals, and writing them up for the following delivery day
- responsible for handling retro-active orders for consumers whose meal plans need to be activated
- completes a meal delivery slip for same-day delivery as needed
- performs and assists with miscellaneous clerical duties such as collating, stapling, folding, stuffing envelopes, filing etc.
- provides back-up for dispatch in Transportation office
- provides back-up functions for MDC Program Coordinator and Administrative Assistant in their absence, including LIFE meal consumer deliveries, dispatch, and recording meal choice orders
- performs other general administrative and program duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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