Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical
prescription drug
Vision
Dental
flexible spending plan
Life insurance
short-term disability
long-term disability
Pre-tax commuting
Pre-tax parking
403(b) Retirement Plan
Paid Time Off
Job Description
Philadelphia Corporation for Aging (PCA) is a distinguished private nonprofit organization, established in 1973, dedicated to serving the aging population of Philadelphia and individuals with disabilities. As part of the nationwide network of Area Agencies on Aging (AAA), PCA operates under the federal Older Americans Act, tasked with building and sustaining a comprehensive, coordinated system for delivering long-term care within home and community-based settings. The agency is deeply committed to responding to the diverse needs and preferences of older adults and their family caregivers through advocacy, prudent stewardship of public funds, program planning, development, administration, and service coordination. PCA's mission... Show More
Job Requirements
- High school diploma or GED
- two years' relevant office, receptionist, or secretarial experience
- good communication skills
- knowledge of electronic office systems including MS Office
- knowledge of Oracle preferred
Job Qualifications
- High school diploma or GED
- two years' relevant office, receptionist, or secretarial experience
- good communication skills
- knowledge of electronic office systems including MS Office
- knowledge of Oracle preferred
- ability to communicate in a pleasant and courteous manner
- ability to work in a high-volume, fast-paced environment
- good organizational skills
Job Duties
- Monitors MDC security access buzzer
- greets visitors to the MDC, directs them to sign in, advises staff of their arrival, and escorts/directs them to appropriate locations
- answers phones in a pleasant, courteous and professional manner and transfers calls to appropriate staff
- handles routine inquiries related to the home-delivered meal program and consumer calls regarding meal deliveries
- reviews service orders for changes to meal care plans and writes up order slips or cancellations
- records information related to changes to consumer meal deliveries, problems, and other issues in the consumer's record
- plans for, coordinates, and tracks requests for consumer meal pickup by care managers or relatives/friends
- receives, date stamps, and distributes incoming mail and inter-office materials
- routes outgoing mail and communications appropriately
- photocopies and faxes documents as needed
- accepts delivery of small packages and equipment
- copies printed materials for distribution to consumers, color-coding them by route/area and sorting by delivery day
- assists in reviewing redeliveries for missed meals and writes them up for the following day
- handles retro-active meal plan orders and completes same-day meal delivery slips
- performs miscellaneous clerical duties such as collating, stapling, folding, stuffing envelopes, and filing
- provides back-up for dispatch in Transportation office
- provides back-up for MDC Program Coordinator and Administrative Assistant in their absence
- performs other general administrative and program duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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