Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
competitive salary
Job Description
Houston Methodist Sugar Land Hospital is a prestigious healthcare institution serving Fort Bend and surrounding counties since 1998. Renowned for compassionate patient care and cutting-edge medical technology, the hospital once brought to the Texas Medical Center is now a cornerstone of quality healthcare in the community. With 316 operating beds, 24 operating rooms, and a workforce of over 2,400 employees, this hospital has garnered top rankings, tying for No. 4 in Houston and No. 6 in Texas according to U.S. News & World Report in 2020. The hospital emphasizes personalized care, meeting the unique needs of each patient with a... Show More
Job Requirements
- High school diploma or equivalent
- One year of clerical or telephonic experience preferably in customer service
- Proficiency in English language speaking, reading, and writing
- Ability to work effectively in a team environment
- Excellent communication skills
- Strong organizational skills and attention to detail
- Professional conduct and confidentiality
- Proficient computer skills for documentation
- Ability to manage multiple priorities with minimal supervision
Job Qualifications
- High school diploma or equivalent education
- One year of clerical support or telephonic experience preferably in customer service or call center environment
- Proficiency in English speaking, reading, and writing
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Ability to handle confidential information professionally
- Demonstrated customer service focus with positive language use
Job Duties
- Greet visitors and provide exceptional customer service
- Answer and route telephone calls accurately
- Perform ad hoc administrative duties such as sorting mail and managing supplies
- Maintain a professional and well-stocked workspace
- Use electronic medical records system to enter patient demographics as needed
- Collaborate with internal stakeholders and healthcare professionals
- Support department targets for patient satisfaction and quality improvement
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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