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Receptionist Long Term Care

Job Overview

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Employment Type

Part-time
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Comprehensive benefits package
on-demand pay program
Discounts directory
Identity Theft Protection
Retirement Options
Paid Time Off
Work/Life Balance

Job Description

Corewell Health is a leading health system dedicated to improving the health of the communities it serves. It combines advanced medical technology and compassionate care to provide exceptional health services to patients, residents, and visitors alike. The organization emphasizes creating a safe and inclusive environment for its staff, patients, and visitors, integrating diversity, equity, and inclusion in its workplace culture. Corewell Health is committed to fostering an interconnected and collaborative environment where all team members are encouraged to bring their whole selves to work. This commitment extends to providing reasonable accommodations throughout the hiring process and throughout employment, supporting individuals... Show More

Job Requirements

  • High school diploma or equivalent
  • at least one year of relevant experience
  • ability to handle phone systems and paging equipment
  • competency to perform clerical and administrative duties
  • excellent communication skills
  • customer service orientation
  • dependable and punctual
  • capability to work variable shifts including weekends
  • commitment to maintaining a safe and welcoming environment

Job Qualifications

  • High school diploma or equivalent
  • minimum one year of experience in similar position
  • computer experience preferred
  • strong communication and interpersonal skills
  • ability to remain tactful and professional under pressure
  • aptitude for handling emergency situations calmly
  • detail-oriented with good organizational skills
  • ability to multi-task in a fast-paced environment

Job Duties

  • Transfers incoming calls to appropriate locations
  • assists with placement of outgoing calls
  • pages staff overhead and through pagers
  • handles resident information inquiries and provides assistance to callers and visitors professionally
  • monitors lobby for resident and guest safety
  • greets visitors, guests, new residents and transporters and directs them to appropriate units
  • accepts and logs payments for room and board, visitor meals, and special activities fees
  • assists potential new customers with pre-tour paperwork and works with Admissions to provide facility brochures
  • greets and directs transportation services and new residents upon arrival
  • assists outside vendors with deliveries of O2, UPS, and other vendor deliveries
  • responds to emergency situations and notifies management personnel appropriately
  • notifies nursing station when a wandering patient attempts to leave or needs significant assistance
  • carries out opening and closing duties as required by shift
  • distributes incoming and resident mail in a timely manner
  • maintains workroom and lobby in an orderly manner and monitors office equipment functionality
  • processes daily census during day shifts
  • performs clerical duties assigned by Administrator and assists other departments with projects such as copying, monthly invoices, and marketing materials

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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