Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Salary from $17-20/hr
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Vacation time accrued during the first year
401k retirement program with company match
Life insurance
short-term disability insurance
long-term disability insurance
accident insurance
critical illness insurance
voluntary life insurance
Job Description
Andretti Indoor Karting & Games is a leading family entertainment company known for delivering exceptional experiences through its cutting-edge indoor karting tracks, immersive multi-player virtual reality simulators, arcade games, versatile event spaces, and full-service restaurants. With several locations across Florida, Georgia, Texas, and Arizona, as well as plans to expand further across the United States, Andretti Indoor Karting & Games has established itself as a vibrant destination for family fun and entertainment. The company prides itself on maintaining spotless venues staffed by warm, knowledgeable team members who are committed to providing top-tier guest service. Andretti operates with a strong focus... Show More
Job Requirements
- High school diploma or equivalent
- the desire and ability to be pleasant, upbeat and sociable throughout the workday
- be able to work a varied schedule to include days, nights, holidays and weekends
Job Qualifications
- High school diploma or equivalent
- prior guest service or hospitality experience is preferred
- strong communication skills
- proficiency in Microsoft Office Suite applications
- ability to collaborate effectively with team members
- positive attitude and customer-focused mindset
- basic clerical and administrative skills
Job Duties
- Welcome visitors by greeting them in person, email or the telephone
- answer the telephone within the 2-ring guideline and follow up on any calls missed
- check, respond and disperse any voicemails or messages received to the appropriate persons
- communicate and screen calls for department manager and other Andretti management personnel
- maintain office security by following safety procedures and controlling access to reception desk
- perform clerical receptionist duties such as filing, faxing, photocopying and transcribing
- receive and sort daily mail and deliveries
- create and run documents using any Microsoft Office Suite Application
- anticipate and respond to guests in a friendly and positive manner with a sense of urgency
- assist with guest recovery and notify manager to ensure positive guest experiences
- constant working knowledge of Andretti brand, product and policies and procedures
- communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
- work as a team player in meeting guests’ needs, and actively contribute to the efforts of other departments
- observe, instruct and monitor guests for safety and guideline adherence
- attend all required department and company meetings and training sessions
- maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures
- be aware and knowledgeable of facility emergency procedures
- perform opening, running and closing department duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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