Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short term disability
Life insurance
401k with employer match
Paid Time Off
Paid holidays
Employee Discounts
Job Description
Mat-Su Health Services is a Federally Qualified Health Center (FQHC) located in Wasilla, Alaska, dedicated to providing integrated medical, dental, and behavioral health care services. As a nonprofit organization deeply committed to improving the health of the community, Mat-Su Health Services focuses on serving underserved populations by offering affordable, high-quality health care. The organization is known for its mission-driven culture and supportive work environment, situated on a beautiful campus that fosters collaboration and growth among its staff.
The Front Desk team plays a vital role in ensuring the smooth operation of services and creating a positive first impression for al... Show More
The Front Desk team plays a vital role in ensuring the smooth operation of services and creating a positive first impression for al... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in a medical office environment
- Experience answering multi-line phone systems
- Commitment to high quality customer service
- Clear fingerprint background check
- Ability to work full time
- Strong team player
Job Qualifications
- High school diploma or equivalent
- Minimum of one year experience in a medical office reception, medical billing, or scheduling
- Experience with multi-line phone systems
- Strong customer service skills
- Ability to maintain patient confidentiality
- Proficient in computer and keyboarding skills
- Knowledge of HIPAA regulations
Job Duties
- Answer incoming calls promptly and courteously
- Schedule appointments using a complex system
- Collect and verify patient registration information
- Maintain confidentiality in accordance with HIPAA laws
- Demonstrate excellent telephone etiquette and customer service
- Use computer programs efficiently including keyboarding and ten-key skills
- Support front desk operations in a fast-paced environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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