Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Standard Hours
Benefits
career growth
Learning and development
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Health savings account
commuter transit and parking benefits
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
legal program
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
Employee assistance program
Short term disability insurance
Life insurance
education discounts
401k with Matching
entertainment discounts
Paid Time Off
Job Description
SPS is a globally recognized, award-winning employer specializing in outsourcing solutions that integrate Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries, SPS provides a wide range of services designed to support corporate clients across diverse industries such as banking, insurance, legal, higher education, advertising, and professional services, including many Fortune 500 companies. In North America, the company offers innovative Mailroom Management, both physical and digital, alongside comprehensive Office Services like Reception, Lobby Concierge, and Conference Room Management. SPS’s commitment to delivering high-caliber outsourcing experiences ensures that clients receive efficient, cutting-edge solutions tailored... Show More
Job Requirements
- High school diploma or equivalent
- experience in client-facing or hospitality role in a corporate environment
- excellent communication skills
- strong organizational skills
- ability to handle multiple tasks efficiently
- proficiency with office equipment and computer applications
- ability to lift or move up to 40-60 lbs using standard equipment
- ability to walk, bend, kneel, stand, or sit for extended periods
- manual dexterity to operate office equipment and computer systems
- must be able to perform tasks requiring close and distance vision, color vision, and depth perception
- professional demeanor and discretion
- availability to work Mondays to Fridays, 7:30 AM to 4:30 PM
Job Qualifications
- High school diploma required, degree in hospitality or related field preferred
- experience in client-facing or hospitality roles within a corporate setting
- strong communication, organization, and problem-solving skills
- tech-savvy, adaptable, and proactive in a fast-paced environment
- professional, discreet, and service-oriented with a polished demeanor
- hospitality or customer service certification a plus
Job Duties
- Provide 5-star customer service to all employees and visitors across all communication channels
- greet, check in, and assist visitors, manage visitor registration, NDAs, and temporary badges
- answer and route calls professionally, including confidential inquiries, update phone and speed-dial lists
- maintain reception area cleanliness and oversee visitor amenities
- coordinate with Security for access cards, parking passes, and badge issues, track and follow up on loaned access cards
- notify staff of incoming deliveries and coordinate with Mail Room as needed
- support scheduling of meeting rooms, ordering catering, and light administrative tasks
- coordinate with AV and Facilities teams, submit work orders when required
- assist with hospitality tasks including replenishing pantry, conference, and kitchen areas
- support meeting room setups and monitor office supply levels
- assist with copy/print requests and ensure equipment functionality
- build strong relationships with employees and teams, maintain professionalism in all interactions
- seek out additional tasks during downtime and provide backup support for front- and back-office functions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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