Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
401k Retirement Plan
On-the-job training
Professional Development
Paid Time Off
Employee Discounts
flexible scheduling
Job Description
Hilton Hotels is a leading global hospitality company renowned for its exceptional guest services, luxurious accommodations, and commitment to excellence. With a rich legacy spanning over a century, Hilton has established itself as a premier brand in the hotel industry, offering a wide range of services catered to both leisure and business travelers. Known for its innovative approach to hospitality and a dedication to creating memorable experiences, Hilton Hotels operate numerous properties worldwide, each designed to provide comfort, convenience, and outstanding service to guests. The company prides itself on fostering a welcoming environment that emphasizes customer satisfaction, employee growth, and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent communication skills
- Customer service orientation
- Basic computer knowledge
- Ability to remain calm under pressure
- Friendly and approachable personality
Job Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Basic computer literacy and proficiency with reservation systems
- Customer service experience preferred but not required
- Friendly and professional demeanor
- Ability to handle guest complaints tactfully and effectively
Job Duties
- Greet and register guests promptly through friendly and efficient service
- Execute check-out procedures for departing guests
- Address and resolve guest issues encountered during their stay
- Program electronic room keys and assign rooms based on guest requirements
- Promote hotel amenities to enhance guest experience
- Provide guests with information about room locations and coordinate assistance
- Distribute welcome packets including room keys and tokens of appreciation
Job Qualifications
Experience
No experience required
Job Location
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