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Receptionist - Hilton Hotel

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
401(k) retirement plan
On-the-job training
Professional Development
Paid Time Off
Employee Discounts
Retirement benefits

Job Description

Hilton Hotels is a globally recognized hospitality brand known for its upscale accommodations, exceptional guest services, and commitment to delivering memorable experiences to travelers worldwide. With a rich history and presence in numerous countries, Hilton continues to set high standards in the hotel industry through innovation, quality, and a guest-centric approach. The company is dedicated to fostering a welcoming atmosphere that combines comfort, luxury, and efficiency for all its guests, whether they are visiting for leisure or business purposes.

The Receptionist position at Hilton Hotel is a vital role that directly impacts guest satisfaction and the overall functioning... Show More

Job Requirements

  • High school diploma or equivalent
  • no prior experience required
  • basic computer skills
  • strong communication skills
  • punctual and reliable
  • ability to work full-time or part-time
  • must be able to stand for extended periods
  • willing to work flexible shifts including nights and weekends

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • basic computer proficiency
  • customer service experience preferred but not required
  • ability to multitask and remain calm under pressure
  • friendly and approachable personality
  • willingness to work flexible hours including weekends and holidays

Job Duties

  • Greet visitors promptly with a friendly demeanor
  • register guests quickly and efficiently
  • assist guests with the check-out process
  • handle guest issues and resolve concerns during their stay
  • encode electronic room keys accurately
  • assign rooms based on guest needs and preferences
  • provide guests with information about room locations and hotel amenities
  • coordinate assistance from team members to support guests
  • distribute welcome packets including room keys and tokens of appreciation

Job Qualifications

Experience

No experience required


Job Location

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