Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid parental leave
Life insurance
Job Description
CenterWell Senior Primary Care is a dedicated healthcare organization specializing in delivering proactive and preventive care to the senior population. As part of the broader CenterWell network, which is affiliated with Humana Inc., it offers an integrated approach to healthcare that encompasses wellness visits, physical exams, chronic condition management, screenings, and minor injury treatments. This comprehensive care model is designed to address not only the physical health of seniors but also the emotional and social factors influencing their overall well-being. The organization places a strong emphasis on personalized patient experiences, achieved through multidisciplinary care teams including physicians, nurses, behavioral health... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of experience in healthcare or strong customer service background
- Passion for improving patient experiences and care
- Excellent phone etiquette and customer service skills
- Positive attitude and ability to work well in a team
- Ability to multitask effectively in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficiency in MS Office applications
- Willingness to undergo Tuberculosis screening as part of patient-facing role
Job Qualifications
- High school diploma or GED
- One year or more of experience working in a healthcare setting preferred
- Strong customer service background in retail, hospitality, or call centers considered
- Excellent customer service and phone etiquette
- Team player with positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Experience with value-based care model preferred
- Knowledge of medical terminology preferred
- Experience with electronic medical records systems preferred
- Bilingual in English and Spanish preferred
Job Duties
- Receive and route incoming and outgoing telephone calls
- Accommodate visitors promptly, courteously, and accurately
- Operate a switchboard or multi-line phone system
- Maintain long distance call logs and visitor logs
- Take and distribute accurate messages
- Issue visitor passes and alert appropriate parties of visitor arrival
- Perform basic administrative tasks such as booking meeting rooms, typing, organizing and distributing mail, and handling courier packages
- Respond to routine inquiries about the organization
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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