Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Paid parental leave
short-term disability
long-term disability
Life insurance
bonus incentive plan
Job Description
CenterWell Senior Primary Care is a leading healthcare provider specializing in senior primary care services. As a part of Humana Inc., one of the largest and most respected healthcare companies in the United States, CenterWell is dedicated to delivering high-quality, proactive, and personalized care to senior patients. The organization focuses on wellness visits, physical exams, chronic condition management, screenings, minor injury treatments, and more. CenterWell's integrated care teams consist of physicians, nurses, behavioral health specialists, and other healthcare professionals who collaborate closely to provide compassionate and comprehensive care. This approach allows them to spend significantly more time with patients, ensuring... Show More
Job Requirements
- High School Diploma or GED
- one year or more experience working in healthcare preferred
- strong customer service experience considered
- passion for improving patient experience and care
- excellent customer service and phone etiquette
- ability to multitask and work under pressure
- attention to detail and organizational skills
- knowledge of MS Office
- willingness to undergo TB screening
- ability to work full-time 40 hours per week
- must be a team player with positive attitude
Job Qualifications
- High School Diploma or GED
- minimum one year experience in healthcare or strong customer service background in retail, hospitality, or call centers
- excellent customer service and phone etiquette
- ability to multitask in fast-paced environment
- attention to detail and highly organized
- proficiency in MS Office (Word, Excel, Outlook, Access)
- teamwork and positive attitude
- knowledge of medical terminology preferred
- experience with EMR systems preferred
- bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- accommodate visitors promptly and courteously
- operate a switchboard or multi-line phone and maintain long distance call logs
- take and distribute accurate messages
- greet visitors and determine purpose of visit
- issue visitor passes and maintain visitor logs
- alert appropriate parties or direct visitors to relevant offices or employees
- respond to routine inquiries about organization’s location, hours, and contact information
- book meeting rooms and manage scheduling logistics
- type, organize, and distribute mail
- receive and send courier packages
- perform basic administrative, clerical, operational, and customer support tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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