Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer paid group term life insurance
Disability insurance
Paid Time Off
403B retirement plan
Job Description
Covenant Living is part of a nationwide family of Continuing Care Retirement Communities dedicated to providing exceptional services to older adults. As a well-established organization, Covenant Living focuses on creating a supportive, compassionate, and engaging environment for its residents, promoting their independence and enhancing their quality of life. Through a commitment to excellence and dedicated service, Covenant Living strives to offer a welcoming community where residents can thrive and feel at home.
The role of Receptionist at Covenant Living is a vital position responsible for being the first point of contact for residents, staff, and visitors. This role demands a ... Show More
The role of Receptionist at Covenant Living is a vital position responsible for being the first point of contact for residents, staff, and visitors. This role demands a ... Show More
Job Requirements
- High school education or equivalent
- One year of secretarial training or clerical experience
- Highly organized and detail oriented
- Excellent interpersonal and communication skills both verbal and written in English
- Pleasant personality and telephone voice
- Ability to remain calm in an emergency situation
- Complete confidentiality when circulating general information
- Knowledge of computers including Microsoft Office Suite
- Interest in and desire to work with older adults
Job Qualifications
- High school education or equivalent
- One year of secretarial training or clerical experience
- Highly organized and detail oriented
- Excellent interpersonal and communication skills both verbal and written in English
- Pleasant personality and telephone voice
- Ability to remain calm in an emergency situation
- Complete confidentiality when circulating general information
- Knowledge of computers including Microsoft Office Suite
- Interest in and desire to work with older adults
Job Duties
- Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner
- Transfer calls appropriately
- Take messages when the individual requested (resident or staff) is not available
- Monitor emergency system, direct staff to emergent situations, call emergency personnel as appropriate, complete resident checks as appropriate to specific desk
- Provide information to all visitors and ensure they are directed to the appropriate individual who can assist them
- Ensure that visitors/contractors sign in and wear appropriate badges according to policy and procedure
- Keep reception desk and lobby clean and organized after each shift
- Facilitate transportation requests to appropriate staff, coordinate and communicate timing of transportation to residents and staff
- Place courtesy calls to residents to remind them of transportation trips
- Assist residents in signing up for programs and activities and collect payment
- Demonstrate knowledge of office equipment and how to use it to other staff
- Monitor equipment and report supply needs and issues to Lead Receptionist
- Sell postage stamps
- Receive packages and mail, sort mail, log in packages, and inform residents/staff of packages to pick up
- Facilitate maintenance requests, input requests into system, and communicate urgent or emergent situations to appropriate staff
- Complete monthly charge sheets according to procedure
- Support other departments in clerical duties as assigned by the Administrative Services Coordinator
- Support Lead Receptionist in clerical duties and maintenance of the reception area
- Balance cash register/drawer including cash receipts and checks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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