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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $23.14
Work Schedule
Standard Hours
Job Description
The hiring organization is a healthcare facility that places strong emphasis on promoting excellent guest relations and providing compassionate support to patients, visitors, physicians, and employees across various age groups. This institution is dedicated to upholding its Mission, Vision, and Values by ensuring that every interaction contributes to a positive and welcoming environment. The facility focuses on delivering quality healthcare services with a patient-centered approach and values employees who can maintain professionalism and empathy in all communications and support activities. As a hospitality-oriented healthcare provider, it prides itself on attentive and personalized service, aiming to enhance the overall patient and... Show More
Job Requirements
- High school education or equivalent
- minimum 1 year of experience in a receptionist or secretarial role
- proficiency standing and walking for long periods
- capability to manage stressful situations calmly
- strong verbal and communication skills
- familiarity with Microsoft Office and general office equipment usage
- ability to perform basic physical tasks including lifting and carrying up to 20 lbs
- adherence to confidentiality and PHI handling protocols
- willingness to comply with delegated duties and organizational policies
Job Qualifications
- High school equivalent / GED
- 1+ years related experience as secretary/receptionist
- able to stand and walk for extended periods
- detail-oriented and organized with good problem solving ability
- notable client service, communication, and relationship building skills
- must have strong verbal communication skills
- able to maintain composure during stressful situations
- demonstrated ability to use PCs, Microsoft Office suite, and general office equipment
Job Duties
- Answer telephone, screen and direct/relay calls
- provide organizational information to callers as needed
- greet persons entering organization in a friendly and helpful manner
- provide assistance and direction to patients, customers, vendors and employees at main entrances
- provide escort assistance to persons as needed
- handle queries from the public and customers
- perform general administrative and clerical support duties as needed
- receive and sort deliveries as needed
- provide age specific assistance/services to patients and families of toddlers through geriatrics as needed
- perform other duties as assigned
- comply with all policies and standards
- abide by all requirements to safely and securely maintain protected health information (PHI)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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