Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
generous PTO
Health savings account
short-term disability
long-term disability
403B retirement plan
Discounted meals
internal promotions
PayActiv
Tickets at Work
Life insurance
Tuition Reimbursement
Employee Referral Program
Job Description
Episcopal Retirement Services (ERS) is a renowned provider of senior living services committed to delivering exceptional care and fostering a supportive community for elders. With a strong reputation in Cincinnati as one of the top employers for 16 consecutive years, ERS is recognized not only for its quality services but also for its award-winning organizational culture. ERS prides itself on creating an environment where employees are valued, supported, and given opportunities to grow professionally. The company offers a robust selection of benefits and perks designed to promote well-being, work-life balance, and professional development for its team members.
The role of... Show More
The role of... Show More
Job Requirements
- High school or GED required
- prior customer service or administrative experience preferred
- excellent business grammar and communication skills
- passion to work with elders
- ability to maintain confidentiality
- experience with Microsoft Office suite including Word, Excel and Outlook
- high level of accuracy in data entry
- ability to move packages and supplies weighing up to 25 lbs regularly and up to 50 lbs occasionally
- able to communicate effectively in English
- strong interpersonal skills and ability to maintain good working relationships with team members, residents, family members, visitors, and government agencies
Job Qualifications
- High school diploma or GED
- prior customer service or administrative experience preferred
- excellent business grammar and communication skills
- passion for working with elders
- ability to maintain confidentiality
- experience with Microsoft Office including Word, Excel and Outlook
- high level of accuracy in data entry
- strong interpersonal skills
- effective communication abilities in English
- ability to work tactfully with diverse groups
Job Duties
- Creates and maintains an atmosphere of warmth, welcome and positive emphasis
- answers multi-line telephone
- determines nature of call and directs caller to appropriate individual or department
- receives inquiries from staff, residents and guests and releases information in accordance with established policies and procedures
- manages projects/assignments independently using more complex data systems
- helps with all administrative tasks such as filing, copying, mailings, composing and typing confidential/medical material, formatting/revising documents
- takes initiative to think of new ideas and processes to help residents and staff
- assists residents as requested/needed
- handles maintenance requests and calls nurse as needed
- ensures guests/visitors abide by rules and reports suspicious information to Security
- manages guest room inquiries and assists with check-in/check-out
- assists with assigning storage, garage and carport spaces
- performs administrative duties for resident committees
- assists in emergency situations as assigned
- receives, sorts and distributes mail and deliveries
- maintains cash box and sells stamps, copies and meal tickets
- operates and maintains office equipment
- maintains reports and lists such as Resident Absent Report and Door Check Report
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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