Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA, a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM focuses on elevating the workplace experience by offering innovative facility management solutions that ensure safe, healthy, and sustainable environments. The company serves numerous household-name clients spanning the Life Science, Technology, Oil & Gas, and Manufacturing markets. ESFM self-performs 80% of all integrated facility management services delivered, ensuring a consistent hospitality experience that drives higher engagement and productivity for client employees. The company’s service portfolio includes Environment, Health & Safety, Facilities Maintenance & Engineering,... Show More
Job Requirements
- One year of previous customer service and receptionist experience preferred
- ability to operate a switchboard and handle telephone calls professionally
- excellent interpersonal and communication skills
- capability to maintain a warm and professional demeanor
- ability to manage multiple tasks such as visitor coordination and conference room activities
- knowledge of security policies and procedures
- ability to communicate effectively with internal support departments
Job Qualifications
- Two to three years of experience in a client service or reception position within a hospitality or corporate environment
- computer skills and knowledge of office technology and equipment
Job Duties
- Properly greet and handle visitors with a smile and maintain eye contact
- address guests and clients by name when possible
- answer telephones in a friendly and professional manner
- take messages accurately and handle or refer questions and requests appropriately
- handle on-floor conference room activities including managing reservations and meeting details
- implement established security policies for visitors, contractors, and delivery persons
- act as a hospitality resource providing way-finding and amenities information
- handle car service requests for visitors and staff
- communicate requests to internal support departments such as building maintenance, IT, AV technology, and mail room
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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