Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience by providing innovative facilities management solutions that ensure a safe, healthy, and sustainable environment. The company serves a diverse client base that includes prominent names from the Life Sciences, Technology, Oil & Gas, and Manufacturing sectors. ESFM prides itself on self-performing 80% of all IFM services, spanning categories such as Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace Solutions.... Show More
Job Requirements
- One year of previous customer service and receptionist experience preferred
- Ability to operate switchboard and manage multiple phone lines
- Excellent communication and interpersonal skills
- Ability to maintain a professional, welcoming demeanor
- Familiarity with conference room management and coordination
- Ability to follow established security policies and procedures
- Must be able to work Monday through Friday, 8:00 am to 5:00 pm
- High school diploma or equivalent required
Job Qualifications
- Two to three years of experience in a client service or reception position within a hospitality or corporate environment
- Computer skills and knowledge of office technology and equipment
Job Duties
- Properly greets and handles visitors with a smile and maintains eye contact through the entire interaction
- Addresses guests and clients by name whenever possible
- Answers telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests
- Handles on-floor conference room activities, including managing reservations, meeting times, attendees, and food and beverage orders
- Implements established security policies and procedures for visitors, contractors, and delivery personnel
- Acts as a Hospitality Services resource providing way-finding and amenities information to guests, visitors, and employees
- Handles car service requests for visitors and staff members
- Communicates requests to internal support departments such as building maintenance, IT, AV technology, and mail room
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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