Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Free Meals
Free parking
Free on-site fitness center
Employee Referral Program
health benefits
Dental benefits
401(k) with Company Match
Career development training
Tuition Reimbursement
Job Description
North Hill is a well-established not-for-profit senior living community located in Needham, Massachusetts, with over 40 years of experience in providing vibrant living opportunities for individuals aged 65 and older. The community offers a comprehensive range of hospitality, wellness, and healthcare services designed to support the well-being and quality of life of its residents. North Hill is dedicated to fostering an environment of inclusivity, diversity, and respect for all members of its community, embracing people from varied cultural, social, and personal backgrounds. The organization is committed to providing high-quality service with a focus on compassionate care and support for seniors... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years' experience in guest services preferred
- strong communication skills
- outgoing personality
- willingness to engage with residents
Job Qualifications
- High school diploma or equivalent
- minimum of two years' experience in guest services preferred
- strong communication skills
- outgoing personality
- willingness to engage with residents
Job Duties
- Greets all residents, team members, and guests in a professional manner and directs them to the appropriate location
- answers incoming telephone calls cheerfully, determines the purpose of callers, and forwards calls to appropriate personnel or department
- performs all duties and responsibilities with a positive attitude
- receives inquiries and releases information in accordance with established policies and procedures
- assists with screening and registering visitors to the community
- notifies appropriate personnel if suspicious behavior is observed
- assists with the processing of work-orders for residents, ensuring information is communicated to the correct department
- maintains campus calendar production and distribution
- maintains and sorts assigned mail for the mailroom
- supports guest room reservation system and check-ins
- assists with scheduling resident transportation including doctor’s visits and events
- delivers a memorable first impression of hospitality
- maintains high-level communication and feedback to ensure timely information passing
- communicates challenges, complaints or service difficulties to immediate supervisor
- meets department uniform, appearance and grooming requirements
- complies with all OSHA safety regulations and applicable local laws related to health, safety, or environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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