Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Flexible Schedule
Professional development opportunities
Job Description
Spring Arbor Senior Living is a distinguished senior living company with 35 locations across 9 states, dedicated to fostering communities where compassion, respect, integrity, and collaboration are at the forefront. The company’s mission is to listen, care, inspire growth, and cherish each individual by creating a welcoming, inclusive environment that prioritizes accountability, independence, and overall wellness. This commitment ensures that both residents and team members experience a purposeful and enriching journey through life. With a strong focus on person-centered care, Spring Arbor Senior Living continuously strives to provide meaningful and supportive experiences for seniors, making it one of the leading... Show More
Job Requirements
- Ability to sit, stand, walk, reach, and perform general office tasks
- Ability to lift up to 20 lbs occasionally
Job Qualifications
- Customer-service driven and friendly
- Dependable, organized, and comfortable multitasking
- Professional appearance and demeanor
- Able to learn new tasks and follow established procedures
- Strong interpersonal and communication skills
- Patient, courteous, and tactful when working with residents and families
- Experience in healthcare, hospitality, or service environments preferred
Job Duties
- Welcome residents, families, and visitors with warmth and professionalism
- Manage the community's phone and paging system with accuracy
- Direct calls and questions to the appropriate team members
- Ensure all guests sign in/out and follow safety procedures
- Assist residents with requests and guide them to the proper channels
- Maintain confidentiality and follow all HIPAA guidelines
- Receive, sort, and distribute mail
- Assist with ordering and managing office supplies
- Receive payments and issue receipts
- Schedule transportation requests for medical appointments
- Perform general office duties (copying, filing, faxing, etc.)
- Support resident activities and events when needed
- Handle emergency situations calmly and effectively
- Support coworkers with additional tasks as needed
- Ensure compliance with resident rights and promptly report concerns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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