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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.00
Benefits
hourly pay
Valuable experience
growth potential
Opportunity for advancement
Job Description
Diana Barnes - State Farm Agency, located in Huntsville, TX, is a well-established insurance agency known for its dedication to providing exceptional service and comprehensive insurance solutions to the local community. As an independent contractor agent affiliated with the renowned State Farm brand, Diana Barnes Agency prides itself on a friendly, supportive work environment and a commitment to professional growth and community involvement. This agency values integrity, professionalism, and customer satisfaction, aiming to build long-term relationships with clients by offering tailored insurance products and unparalleled customer care.
The agency is currently seeking a Front Office - Team Member ... Show More
The agency is currently seeking a Front Office - Team Member ... Show More
Job Requirements
- High school diploma or equivalent
- No previous insurance experience required as training will be provided
- Strong computer skills
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and prioritize workload
- Friendly outgoing personality
- Positive attitude and genuine passion for customer service
Job Qualifications
- Strong phone contact handling skills and active listening
- Comfortable with making outbound calls
- Genuinely excited to help customers
- Patient empathetic and passionately communicative
- Ability to empathize with and advocate for clients when necessary
- Strong problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task prioritize and manage time effectively
Job Duties
- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
- Manage incoming calls
- Handle customer complaints provide appropriate solutions and alternatives within the time limits
- Follow up to ensure resolution
- Keep records of customer interactions
- Process customer accounts
- File documents
Job Qualifications
Experience
No experience required
Job Location
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