Receptionist, Front Desk Team Member at Elite Sports Club- River Glen
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Development Programs
Employee Discounts
Retirement Plan
Job Description
Elite Fitness Club, located in Glendale, WI, is a premier health and wellness facility dedicated to providing exceptional service and a comprehensive range of fitness and recreational activities to its members. Known for its welcoming atmosphere and commitment to excellence, Elite offers a variety of programs including tennis, aquatics, youth activities, and fitness classes, ensuring that every member finds a service tailored to their lifestyle. The club emphasizes community, health, and an outstanding customer experience, making it a preferred choice for fitness enthusiasts in the area.
The role of Front Desk Attendant at Elite Fitness Club is a vital ... Show More
The role of Front Desk Attendant at Elite Fitness Club is a vital ... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service and reservations experience preferred
- excellent written and oral communication skills required
- positive interpersonal skills required
- excellent computer and typing skills required
- excellent listening and comprehension skills required
Job Qualifications
- High school diploma or equivalent
- previous customer service and reservations experience preferred
- excellent written and oral communication skills required
- positive interpersonal skills required
- excellent computer and typing skills required
- excellent listening and comprehension skills required
- strong knowledge of computer based software systems
Job Duties
- Check in members and guests, greet with a warm welcome and a fond farewell, be vigilant of members accounts for red flags
- be able to multi task by answering phone calls, taking reservations, and selling point of sale items
- handle tennis court activities including lights, reservations and fees, add notes to the courts where needed
- direct members/guests to appropriate club areas
- register prospects/guests and direct them to membership department
- promote and register any programs and special events at all locations
- handle all daily/nightly audit requirements
- handle customer comments and concerns, be patient, courteous listener and show empathy
- be aware of all programs and activities that are happening at Elite, special events in the following categories, tennis, youth, aquatics, and fitness
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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