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Generations Healthcare

Receptionist - Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
competitive compensation
Career growth opportunities

Job Description

Siena Terraces, part of Generations Healthcare, is an esteemed healthcare provider dedicated to delivering compassionate, competent, and high-quality services to individuals in need of long-term care. Generations Healthcare was founded on the belief that caring for the sick, the elderly, and the infirm is a sacred stewardship, and it is reflected in every aspect of their operations - from the presentation of their homes to the professionalism of their staff, and the daily delivery of care to residents and families. Their mission is to ensure that everyone who enters their facilities experiences kindness, competence, and compassion. Siena Terraces, as a... Show More

Job Requirements

  • High school diploma or GED equivalent
  • at least one year experience in a clerical position or completion of a secretarial science program from an accredited school or college
  • ability to deal tactfully with personnel, residents, family members, visitors, and the general public
  • ability to follow written and oral instructions
  • effective use of 10-key calculator and working knowledge of computers, input/output/retrieval data
  • successful completion of a background check, pre-employment physical, and drug screening

Job Qualifications

  • High school diploma or GED equivalent
  • at least one year experience in a clerical position or completion of a secretarial science program from an accredited school/college
  • ability to deal tactfully with personnel, residents, family members, visitors, and the general public
  • ability to follow written and oral instructions
  • effective use of 10-key calculator and working knowledge of computers and data input/output/retrieval
  • successful completion of background check, pre-employment physical, and drug screening

Job Duties

  • Receive and follow reception schedule/instructions from supervisor and as outlined in policies and procedures
  • operate paging/telephone system as required
  • answer telephones, determine nature of calls, and direct callers to appropriate individuals or departments
  • receive requests from within the facility and locate personnel through paging system
  • receive inquiries and release information following established policies and procedures
  • maintain current file and listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel
  • maintain current listing of critical residents or those who may not receive phone calls due to condition, referring those calls to nurse supervisor/charge nurse

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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