Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a distinguished hotel management company known for its commitment to putting people first, both its guests and employees. Established as a leader in the hospitality industry, Pyramid Global Hospitality manages a diverse portfolio of over 220 hotels, resorts, and conference centers, spanning across the United States, Caribbean, and Western Europe. With offices in Boston (headquarters), Cincinnati, Houston, and London, the company oversees operations that generate portfolio revenues exceeding $3 billion. As a firm that values diversity, inclusion, and development, Pyramid Global Hospitality fosters a workplace culture where employees feel supported, respected, and recognized for their contributions.... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service is a plus but optional
- flexibility to work various shifts including evenings, weekends, and holidays
- proficiency in hotel management software and Microsoft Office is a plus
- strong interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent
- strong communication skills
- customer service experience preferred
- ability to work flexible shifts including evenings, weekends, and holidays
- proficiency in hotel management software and Microsoft Office is a plus
- positive attitude and team player mentality
Job Duties
- Manage reservations
- answer guest inquiries
- address complaints promptly
- maintain a clean and organized front desk area
- provide accurate information about the hotel, rooms, rates, and amenities
- process payments and manage cash transactions accurately
- coordinate with housekeeping and maintenance to ensure smooth operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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