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H&R Block logo

Receptionist - Franchise Location

Jacksonville, NC, USA|Remote, Onsite

Job Overview

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Employment Type

Temporary
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid training
Employee Discounts
supportive work environment
Opportunity for advancement
Seasonal employment opportunity
team collaboration

Job Description

H&R Block is a leading tax preparation company that has been serving clients for decades with a focus on providing expert tax filing services and financial guidance. Known for its commitment to client education and support, H&R Block helps individuals and families make informed decisions regarding their finances, taxes, and career planning. The company’s approach places a strong emphasis on personal relationships and personalized service, making it a trusted name in the tax services industry. H&R Block is recognized for its innovative use of technology alongside trained professionals to deliver seamless and comprehensive support throughout the tax season and beyond.
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Job Requirements

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations

Job Qualifications

  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • High school diploma or equivalent
  • Sales or marketing experience (preferred)

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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