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H&R Block logo

Receptionist - Franchise Location

Job Overview

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Employment Type

Temporary
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Work Schedule

Flexible
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Benefits

Paid Time Off
employee discount
flexible schedule
Training and development opportunities
seasonal employment

Job Description

H&R Block is a well-established tax preparation company known for providing comprehensive tax services to individuals and families. With decades of experience in the financial services sector, H&R Block has become a trusted name for clients seeking assistance with their tax needs. The company prides itself on delivering personalized, accurate, and timely tax services, leveraging a team of knowledgeable professionals dedicated to helping clients make informed financial decisions.

At H&R Block, the role of a seasonal Client Service Professional/Receptionist is integral to the client experience. This position offers the opportunity to engage directly with clients, providing a warm and welcomin... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
  • Ability to work a flexible schedule
  • Ability to work in multiple locations

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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