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Receptionist - Franchise Location at H&R Block

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H&R Block

Receptionist - Franchise Location

Texarkana, TX, USA|Onsite

Job Overview

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Employment Type

Temporary
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Work Schedule

Flexible

Job Description

H&R Block is a leading tax preparation company known for helping millions of individuals and families make confident decisions about their taxes and finances each year. As a well-established organization in the financial services industry, H&R Block offers services that range from tax filing and preparation to digital tax solutions and personalized advice. The company prides itself on delivering a client-focused experience, where knowledgeable professionals guide clients through their tax situations with care and accuracy. This commitment to excellence and personalized service has made H&R Block a trusted name in the tax preparation industry across the United States and beyond.
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Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Proficiency in Microsoft Office
  • Ability to work flexible schedule and/or in multiple locations

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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