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Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Job Description
H&R Block is a leading tax preparation company dedicated to providing clients with top-tier financial and tax services. Known for its extensive network and customer-focused approach, H&R Block combines technology and human expertise to help individuals make informed decisions about their finances. The company places a strong emphasis on client service, ensuring clients receive personalized attention and trustworthy guidance throughout their tax preparation experience. Founded over 60 years ago, H&R Block continues to innovate and adapt in the financial services industry, maintaining its reputation as a reliable and approachable resource for tax solutions.
The role of Client Service Professional/Recept... Show More
The role of Client Service Professional/Recept... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Job Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Job Duties
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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