H&R Block logo

H&R Block

Receptionist - Franchise Location

Job Overview

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Employment Type

Temporary
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Work Schedule

Flexible
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Benefits

Flexible Schedule
Paid training
Employee Discounts
Career development opportunities
Positive work environment

Job Description

H&R Block is a renowned tax preparation company recognized for its commitment to helping people make smart financial decisions. As an industry leader, H&R Block offers tax preparation, financial services, and personalized assistance to millions of clients annually. The company prides itself on delivering expert guidance with a personal touch, ensuring that clients gain confidence about their finances, careers, and life choices. With a strong presence across multiple locations, H&R Block fosters a supportive and engaging work environment where employees are empowered to make a meaningful impact on client satisfaction and retention.

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Job Requirements

  • High school diploma or equivalent
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • Ability to work flexible schedule and/or in multiple locations

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location