Receptionist - Franchise Location

Allentown, PA, USA|Remote, Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

Professional development opportunities

Job Description

H&R Block is a renowned tax preparation company dedicated to helping individuals and families make informed financial decisions and maximize their tax refunds. Established as a trusted leader in the tax services industry, H&R Block combines cutting-edge technology with professional expertise to deliver personalized tax solutions to millions of clients each year. The company places strong emphasis on excellent customer service, integrity, and education, empowering clients to navigate complex tax laws with confidence. H&R Block’s commitment to excellence has made it a household name, trusted for both its reliable tax preparation services and its valuable financial insights.

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Job Requirements

High school diploma or equivalent
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office
Ability to work flexible schedule and/or in multiple locations

Job Qualifications

Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience

Job Duties

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all clients needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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