H&R Block

Receptionist - Franchise Location

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.50 - $19.50
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Work Schedule

Flexible
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Benefits

Medical insurance
prescription drug coverage
retirement savings plan
Employee assistance program
Virtual fitness center programs
Associate discount program
Business Travel Accident insurance
Associate Tax Prep benefit

Job Description

H&R Block is a well-established tax preparation company known for its commitment to helping individuals and families navigate the complexities of tax filing with ease and confidence. With a strong national presence, H&R Block provides personalized tax solutions through a network of knowledgeable tax professionals and client service teams. The company prioritizes delivering exceptional customer experiences by fostering a welcoming and supportive environment where clients can feel assured that their financial and tax concerns are addressed accurately and efficiently. H&R Block is dedicated to empowering its clients to make informed decisions about their finances and tax obligations.

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Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location