H&R Block

Receptionist - Franchise Location

Lowell, MA, USA|Remote, Onsite

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
prescription drug coverage
Retirement Plan
Employee assistance program
fitness center programs
Associate discount program
Business Travel Accident insurance
Associate Tax Prep benefit

Job Description

H&R Block is a well-established financial services company specializing in tax preparation and advisory services. With a strong nationwide presence, H&R Block has built a reputation for providing clients with expert assistance to handle their tax filings accurately and efficiently. As part of their commitment to exceptional client service, they continuously seek dedicated professionals who are passionate about helping others and contributing to a positive client experience. The company operates in a fast-paced environment and values personal connections with clients as they guide them through important financial decisions.

Joining H&R Block as a seasonal Client Service Professional/Receptionist means bec... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • Ability to work flexible schedule and/or in multiple locations

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location