H&R Block

Receptionist - Franchise Location

Allentown, PA, USA|Remote, Onsite

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Flexible Schedule
Work environment
Professional Development
team environment

Job Description

H&R Block is a renowned tax preparation company committed to helping individuals and families manage their financial well-being through comprehensive tax services. As a leader in the financial services industry, H&R Block provides expert advice, personalized support, and trusted tax solutions to millions of clients each year. With a strong foundation built over several decades, the company focuses on empowering clients to make informed decisions about their money, careers, and lives by offering accessible expertise and outstanding customer service.

This role is a seasonal position as a Client Service Professional/Receptionist at H&R Block. The position emphasizes delivering exceptional customer ex... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible schedule and/or in multiple locations

Job Qualifications

  • Experience working in a fast-paced environment
  • previous experience in a customer service environment
  • ability to multi-task
  • strong organizational and time-management skills
  • computer proficient with the ability to use Microsoft Office
  • sales/marketing experience

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • match clients with the best-suited tax professional for their needs
  • schedule clients how they would like to be scheduled
  • help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • maintain office cleanliness and organization of resources with team members
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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