Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Standard Hours
Benefits
career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Description
SPS is a globally recognized outsourcing solutions provider that specializes in leveraging Intelligent Automation, including Artificial Intelligence and Robotic Process Automation, to enhance operational efficiency across more than 22 countries. In North America, SPS offers a wide array of services including Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge, and Conference Room Management, alongside advanced Document Processing Services. SPS serves a diverse set of clients from sectors such as banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies. With a strong commitment to professional development, SPS provides competitive benefits... Show More
Job Requirements
- High school diploma
- Experience in client-facing or hospitality roles
- Strong communication skills
- Organizational skills
- Ability to handle confidential information
- Tech-savvy with adaptability
- Proactive approach in a fast-paced environment
- Ability to lift or move 40-60 lbs using equipment
- Physical ability to walk, bend, kneel, stand, or sit for extended periods
- Manual dexterity to operate office equipment and computer systems
- Vision capabilities including close, distance, color vision, and depth perception
Job Qualifications
- High school diploma required, degree in hospitality or related field preferred
- Experience in client-facing or hospitality roles within a corporate setting
- Strong communication, organization, and problem-solving skills
- Tech-savvy, adaptable, and proactive in a fast-paced environment
- Professional, discreet, and service-oriented with a polished demeanor
- Hospitality or customer service certification a plus
Job Duties
- Provide 5-star customer service to all employees and visitors across all communication channels
- Greet, check in, and assist visitors
- manage visitor registration, NDAs, and temporary badges
- Answer and route calls professionally, including confidential inquiries
- update phone and speed-dial lists
- Maintain reception area cleanliness and oversee visitor amenities
- Coordinate with Security for access cards, parking passes, and badge issues
- track and follow up on loaned access cards
- Notify staff of incoming deliveries and coordinate with Mail Room as needed
- Support scheduling of meeting rooms, ordering catering, and light administrative tasks
- Coordinate with AV and Facilities teams
- submit work orders when required
- Assist with hospitality tasks including replenishing pantry, conference, and kitchen areas
- Support meeting room setups and monitor office supply levels
- Assist with copy/print requests and ensure equipment functionality
- Build strong relationships with employees and teams
- maintain professionalism in all interactions
- Seek out additional tasks during downtime and provide backup support for front- and back-office functions
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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