Receptionist (FM)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
401(k) match
Paid Time Off
Paid holidays
Life insurance
short-term disability

Job Description

MANA Family Medicine South is a reputable and busy Family Medicine clinic located in Northwest Arkansas, dedicated to providing exceptional healthcare services to individuals and families at every stage of life. As part of the larger Medical Associates of Northwest Arkansas (MANA), an independent physician group, the clinic encourages a physician-owned model that prioritizes compassionate, quality patient care within a personalized clinical environment. MANA encompasses a broad network of specialties including family medicine, pediatrics, women’s health, and an array of advanced health services, all designed to improve the health and wellness of the community it serves. The organization values teamwork,... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a medical office or customer service preferred
  • Strong communication skills
  • Ability to multitask effectively
  • Attention to detail and high level of accuracy
  • Knowledge of HIPAA regulations and patient confidentiality
  • Positive attitude and strong team collaboration skills
  • Dependability and punctuality

Job Qualifications

  • Previous medical office or strong customer service experience preferred
  • Excellent communication and multitasking skills
  • High attention to detail, accuracy, and professionalism
  • Positive attitude and willingness to be part of a supportive, close-knit team
  • Dependability and a commitment to great patient care

Job Duties

  • Greet patients warmly and help create a welcoming, professional environment
  • Manage check-in and check-out, verify insurance, and ensure all required consents are completed
  • Answer and route phone calls, schedule appointments, and support patient needs
  • Collect copays and balances
  • maintain accurate patient information in the EMR
  • Assist with referrals, records requests, scanning, faxing, and other front office duties
  • Communicate effectively with providers, nurses, and clinic leadership
  • Protect patient confidentiality and follow all HIPAA guidelines
  • Support front office operations in a fast-paced, team-oriented environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location