Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Continuing Education
Holidays
Paid Time Off
Bereavement leave
Medical insurance
Dental Insurance
401(k)
Life insurance
long-term disability
Eye care benefits
Optical discounts
Job Description
Our organization is a reputable healthcare provider committed to delivering excellent patient care and customer service. We operate multiple office locations and maintain high operational standards to ensure every patient receives compassionate and respectful treatment from the moment they step in. We believe in creating a welcoming environment where patients and guests feel valued and supported throughout their healthcare journey. Our team members are dedicated to upholding the highest ethical principles and confidentiality standards, ensuring compliance with all State and Federal regulations.
We are currently seeking a Receptionist Floater to join our front desk team. This role is critica... Show More
We are currently seeking a Receptionist Floater to join our front desk team. This role is critica... Show More
Job Requirements
- High school diploma or equivalent
- One year office experience
- Two years medical office experience preferred
- Bilingual Spanish required
- Ability to operate office equipment such as keyboard photocopier telephone and calculator
- Ability to sit for prolonged periods and perform bending stooping and stretching
- Good hearing and eyesight to prepare and communicate reports
- Must comply with all State and Federal regulations and maintain patient confidentiality
Job Qualifications
- High school diploma or equivalent
- Bilingual Spanish required
- One year office experience
- Two years medical office experience preferred
- Excellent communication skills
- Strong organizational abilities
- Knowledge of medical office procedures
- Ability to multitask in a fast-paced environment
- Compassionate and patient-focused attitude
Job Duties
- Provide superior patient care services treating all patients and guests with compassion and respect
- Greet all patients and guests with a smile and helpful manner
- Communicate effectively with patients guests colleagues and physicians
- Provide patients with necessary instructions or directions
- Process patient documentation and update patient demographics with accuracy
- Triage incoming calls promptly and pleasantly review phone messages return calls timely or direct messages appropriately
- Verify insurance and determine if prior authorizations or referrals are required
- Close out daily batches promptly and accurately
- Maintain a clean and organized waiting room and work area
- Travel to surrounding offices to provide front desk coverage as needed
- Adhere to organizational policies procedures ethics and patient confidentiality
- Comply with all State and Federal regulations
- Perform other duties as assigned based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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