Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Continuing Education
Holidays
Paid Time Off
Bereavement leave
Medical insurance
Dental Insurance
401(k) Plan
Life insurance
long-term disability
Eye care benefits
Optical discounts
Job Description
The Woodlands Health Care is a reputable healthcare organization located in the vibrant community of Woodlands, Texas. As a trusted provider within the healthcare industry, the organization is committed to delivering top-quality patient care services to individuals and families. The company operates multiple office locations and strives to create an environment where patient satisfaction and professional excellence go hand in hand. Known for its compassionate approach and supportive work culture, The Woodlands Health Care places a high emphasis on maintaining ethical standards and ensuring compliance with all state and federal healthcare regulations.
The role of Receptionist at The Woodland... Show More
The role of Receptionist at The Woodland... Show More
Job Requirements
- High school diploma or equivalent
- One year of office experience
- Medical office experience preferred
- Bilingual Spanish required
- Ability to sit for prolonged periods
- Manual dexterity to operate office equipment
- Excellent communication skills
- Ability to maintain patient confidentiality
- Flexibility to travel between multiple locations
Job Qualifications
- High school diploma or equivalent
- One year of office experience
- Two years of medical office experience preferred
- Bilingual Spanish required
- Ability to communicate effectively and professionally
- Strong customer service skills
- Ability to handle stressful situations calmly
- Proficient in operating office equipment and software
Job Duties
- Provide superior patient care services, treating all patients and guests with compassion and respect
- Greet all patients and guests with a smile and helpful manner
- Communicate effectively with patients, guests, colleagues, and physicians
- Provide patients with necessary instructions or directions
- Process patient documentation and update patient demographics accurately
- Triage incoming calls promptly and in a pleasant manner, review phone messages and return calls or direct messages appropriately
- Verify insurance and determine if prior authorizations or referrals are required for appointments
- Close out daily batches promptly and accurately
- Maintain a clean and organized waiting room and work area
- Travel to surrounding HEA offices to provide front desk coverage when needed
- Adhere to HEA policies, uphold ethical principles and patient confidentiality
- Comply with all State and Federal regulations
- Perform additional duties as assigned based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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