
Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.25 - $20.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development support
flexible schedule
Employee assistance program
Job Description
Our organization is a dedicated healthcare provider committed to delivering exceptional patient care within a welcoming and professional environment. We operate in a dynamic and fast-paced medical setting where the utmost priority is ensuring that patients receive comprehensive and compassionate services. As an equal opportunity employer, we value diversity, inclusion, and the professional growth of our team members, creating a supportive atmosphere that encourages learning and excellence in patient service.
We are seeking a highly organized and personable Medical Receptionist to join our team. This is a pivotal role responsible for ensuring smooth and efficient operations at the front... Show More
We are seeking a highly organized and personable Medical Receptionist to join our team. This is a pivotal role responsible for ensuring smooth and efficient operations at the front... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a medical receptionist role
- Ability to greet patients warmly and communicate clearly
- Proficiency with phone etiquette and message handling
- Knowledge of patient registration and documentation processes
- Ability to maintain patient confidentiality
- Skills in scheduling and appointment management
- Capability to use electronic health record systems
- Strong organizational skills
- Ability to multitask in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in a medical receptionist or similar administrative role preferred
- Strong communication and interpersonal skills
- Proficient with phone systems and basic computer applications
- Knowledge of patient registration procedures and medical terminology is an advantage
- Ability to maintain confidentiality and handle sensitive patient information
- Strong organizational and multitasking abilities
- Familiarity with electronic medical records systems such as eClinicalWorks is preferred
Job Duties
- Welcomes and greets all patients and visitors in person and over the phone utilizing AIDET
- Answers the phone in a polite and courteous manner
- Processes phone messages and relays to appropriate staff person or provider
- Screens and transfers calls accordingly
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information
- Assists in obtaining pertinent information to register patient and attaches proper means to document patient identity
- Assembles patient medical record forms and prepares patient identification
- Facilitates patient flow by notifying the medical assistant of patient's arrival, being aware of delays, and communicating with patients and clinical staff
- Protects patient's confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
- Adheres to medical-legal requirements when answering correspondence and inquiries
- Maintains and controls the release of information to authorized persons only
- Prepares records of correspondence according to clinic needs
- Schedules outpatient appointments and procedure appointments
- Provides patient portal support
- Uses eCW telephone encounter for patient communication
- Reviews future schedules for account completion
- Checks patients out and collects copays, balances and payment plans
- Facilitates the staff routing of incoming faxes appropriately
- Tracks outgoing referrals to confirm scheduling
- Provides backup for Office Assistant
- Timely action maintaining eCW Jelly Beans
- Responsible for active monitoring of the patient cancellation list
- Performs all other job duties as assigned
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Job Qualifications
Experience
No experience required
Job Location
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