Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.48
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Life insurance
Job Description
Virginia Garcia Memorial Health Center (VGMHC) is a community-based healthcare organization committed to providing high-quality, culturally appropriate healthcare services to the residents of Washington and Yamhill Counties in Oregon. With a focused mission to serve low-income individuals, especially seasonal and migrant farm workers and others facing significant barriers to healthcare access, VGMHC stands out as a vital resource in the community. The center prides itself on fostering an inclusive environment that respects and values diversity among its workforce and patient population. By actively welcoming individuals who have historically been underrepresented and underserved, VGMHC ensures equitable healthcare delivery and promotes holistic... Show More
Job Requirements
- High school diploma or equivalent
- one or more years of previous experience in reception work, work with the public, or work in a social service or health care setting
- proficiency in English and Spanish, both written and spoken
- proven sensitivity to inter-cultural issues
- able to make independent decisions based on center protocols
- high level of accuracy with numbers and data
- previous computer experience desirable
- ability to lift and carry up to 30 lbs
- sitting for up to 65 percent of the time
- standing and walking each up to 10 percent of the time
- bending, reaching, and stooping up to 15 percent of the time
Job Qualifications
- High school diploma or equivalent
- one or more years previous experience in reception work, work with the public, or work in a social service or health care setting
- previous computer experience desirable
- proficiency in English and Spanish, both written and spoken
- proven sensitivity to inter-cultural issues
- able to make independent decisions based on center protocols
- high level of accuracy with numbers and data
- strong customer service and communication skills
- ability to work effectively in a team environment
Job Duties
- Prepare center at start of day to receive patients
- perform established patient check in processes including consents, annual verification form, insurance, and FPL
- update contact and demographic information for all registered patients
- procure proper documentation of patient financial status to allow center to identify appropriate billing sources
- refer potentially eligible patients to the Medicaid eligibility worker
- check in and complete behavioral health, mental health, and dietician internal referrals
- assist other patients as may be appropriate
- set up charts for provider and create charts for new patients
- coordinate patient flow with nursing staff, lab, and pharmacy
- demonstrate knowledge and adhere to clinic policies and procedures regarding patient care, insurances, new patients, etc
- support call center and route calls to appropriate staff, being consistently courteous, timely, and helpful
- provide back up to call center when needed
- take messages and schedule appointments for patients
- process mail, office deliveries, and incoming faxes
- perform reminder calls, schedule and call for intake appointments
- provide patient information and customer service related to charges, discounts, payments and billing
- reconcile encounter payments with cash and prepare money for deposit
- review pended work queues
- assist patients with collections issues or direct to the appropriate person
- assist in training new front office staff as needed
- maintain waiting room and children’s play area to ensure cleanliness and orderliness
- prepare center at end of the day and lock up front office area
- attend front office team meetings and participate in all staff meetings
- attend refresher trainings and engage in coaching sessions
- escalate issues, concerns, or recommended workflow improvements
- handle protected health information in compliance with HIPAA
- perform other duties as assigned
Find restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: