Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.48
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
Virginia Garcia Memorial Health Center (VGMHC) is a dedicated community health organization that provides essential healthcare services to underserved populations, including low-income residents and seasonal and migrant farm workers in Washington and Yamhill Counties. With a commitment to high-quality, culturally appropriate healthcare, the center emphasizes inclusivity and diversity both in its workforce and the populations it serves. VGMHC operates with the mission to mitigate barriers to healthcare, ensuring that all individuals, especially those historically underrepresented, receive equitable access to necessary medical services. The center fosters an environment where diversity is welcomed, uplifted, and respected, reflecting its core values throughout patient... Show More
Job Requirements
- High school diploma or equivalent
- one or more years previous experience in reception work or work with the public or health care or social service setting
- proficiency in English and Spanish, both written and spoken
- proven sensitivity to inter-cultural issues
- ability to make independent decisions based on Center protocols
- high level of accuracy with numbers and data
- previous computer experience desirable
Job Qualifications
- High school diploma or equivalent
- one or more years previous experience in reception work, work with the public, or health care/social service setting
- proficiency in English and Spanish both written and spoken
- proven sensitivity to inter-cultural issues
- ability to make independent decisions based on Center protocols
- high level of accuracy with numbers and data
- previous computer experience desirable
Job Duties
- Prepare Center at start of day to receive patients
- perform established patient check in processes including consents and insurance verification
- update contact and demographic information for all registered patients
- procure proper documentation of patient financial status
- refer potentially eligible patients to Medicaid Eligibility worker
- check in and complete internal referrals for Behavioral and Mental Health and Dietician services
- assist other patients as appropriate
- set up charts for provider and create charts for new patients
- coordinate patient flow with nursing staff, lab, and pharmacy
- adhere to clinic policies and procedures
- support Call Center and route calls to appropriate staff
- provide back up to Call Center and schedule appointments
- process mail, office deliveries, and incoming faxes
- perform reminder calls and schedule intake appointments
- provide patient information related to payments and billing
- reconcile encounter payments and prepare money for deposit
- review pended work queues
- assist patients with collections issues
- assist in training new Front Office staff
- maintain waiting room and children’s play area
- prepare Center at end of day including locking up
- attend Front Office team meetings and contribute to agenda
- attend refresher trainings and coaching sessions
- escalate issues and recommend workflow improvements
- handle protected health information following HIPAA requirements
- perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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