Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.48
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Vision Insurance
Retirement Plan
Professional Development
Employee assistance program
Job Description
Virginia Garcia Memorial Health Center (VGMHC) is a respected healthcare organization that is deeply committed to serving diverse communities, particularly focusing on migrant and seasonal farm workers in Washington and Yamhill counties. VGMHC emphasizes the dignity of every individual they serve, striving to provide high-quality, comprehensive primary health care while removing barriers to accessing medical services. The center nurtures an environment that honors and values both its employees and patients, focusing on inclusivity and cultural sensitivity. This commitment to community wellness and equity positions VGMHC as an essential resource in the region, offering a holistic approach that addresses physical, mental,... Show More
Job Requirements
- High school diploma or equivalent
- One or more years of experience in reception, public service, social service, or healthcare setting
- Proven proficiency in English and Spanish both written and spoken
- Previous computer experience desirable
- Ability to make independent decisions based on Center protocols
- High level of accuracy with numbers and data
- Knowledge of HIPAA regulations
- Ability to lift or carry up to 30 pounds
- Commitment to confidentiality and ethical standards
Job Qualifications
- High school diploma or equivalent
- One or more years of experience in reception, public service, social service, or healthcare setting
- Proven proficiency in English and Spanish both written and spoken
- Sensitivity to intercultural issues
- Ability to make independent decisions based on Center protocols
- High level of accuracy with numbers and data
- Previous computer experience desirable
- Strong customer service and communication skills
- Ability to work collaboratively within a team environment
- Knowledge of HIPAA regulations
- Demonstrated accountability, confidentiality, ethics, respect, initiative, and teamwork
- Physical ability to lift or carry up to 30 pounds
Job Duties
- Prepare Center at start of day to receive patients
- Perform established patient check in processes including consents and insurance verification
- Update contact and demographic information for all registered patients
- Procure documentation of patient financial status and refer eligible patients to Medicaid Eligibility worker
- Check in and complete internal referrals for Behavioral Health, Mental Health, and Dietician
- Assist other patients as appropriate
- Set up charts for providers and create charts for new patients
- Coordinate patient flow with nursing staff, lab, and pharmacy
- Adhere to clinic policies regarding patient care and insurances
- Support Call Center and route calls to appropriate staff
- Provide back up to Call Center when needed including scheduling appointments
- Process mail, office deliveries, and incoming faxes
- Perform reminder calls and schedule intake appointments
- Provide patient information related to charges, discounts, payments, and billing
- Reconcile encounter payments and prepare money for deposit
- Review pended work queues and assist patients with collection issues
- Assist in training new Front Office staff
- Maintain waiting room and children's play area
- Prepare Center at end of day and lock Front Office area
- Attend Front Office team meetings and contribute to agenda
- Attend refresher trainings and coaching sessions
- Escalate issues and recommend workflow improvements
- Handle protected health information in compliance with HIPAA
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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