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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $20.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid sick leave
Employee stock purchase plan
Job Description
First American's Direct division is a leading provider of comprehensive title insurance protection and professional settlement services, specializing in real estate purchases, refinances, and equity loans. Established in 1889, First American has a long-standing heritage backed by a commitment to its people, which is reflected in its consistent recognition as a top employer. The company has been honored on the Fortune 100 Best Companies to Work For list for ten consecutive years and has received numerous awards for its dedication to diversity, inclusion, and creating a supportive environment for women, LGBTQ+ employees, and other diverse groups. With a culture focused... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years escrow-related experience preferred
- Proficient in MS Office suite
- Strong verbal and written communication skills
- Detail oriented and highly organized
- Ability to work in a fast-paced, dynamic environment
- Positive attitude and willingness to learn
Job Qualifications
- High school diploma or equivalent
- 2+ years escrow-related experience preferred
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to adapt quickly to new software applications and technologies
- Demonstrated problem-solving skills
- Ability to work effectively both independently and as part of a team
- Passion for helping customers with a professional and positive attitude
Job Duties
- Greet, interact, and assist visitors and customers
- answer and direct incoming phone calls
- receive, sort and route mail
- Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
- Communicate regularly with customers during the escrow process flow
- Interpret various agreements as they relate to escrow closings
- Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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