
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid sick leave
Employee stock purchase plan
Job Description
First American is a leading provider of title insurance and professional settlement services, specializing in facilitating real estate purchases, refinancing, and equity loans. Established in 1889, the company has built a strong reputation grounded in a people-first philosophy that values passion, innovation, and inclusivity. As a publicly traded company on the New York Stock Exchange under the ticker FAF, First American has demonstrated longevity and reliability in the real estate industry. Over the years, it has earned recognition as one of the Fortune 100 Best Companies to Work For for ten consecutive years, highlighting its commitment to fostering an engaging... Show More
Job Requirements
- High school diploma or equivalent
- prior escrow-related experience preferred
- excellent communication skills
- strong organizational and problem-solving abilities
- proficiency in MS Office
- ability to adapt quickly to new technology
- passion for customer service
- positive and professional attitude
Job Qualifications
- High school diploma or equivalent
- excellent verbal and written communication skills
- strong organizational skills
- detail oriented
- problem solver
- knowledge of MS Office suite
- ability to adapt to new software applications and technologies
- passion for helping customers
- experience with escrow-related tasks preferred
Job Duties
- Greet, interact, and assist visitors and customers
- answer and direct incoming phone calls
- receive, sort and route mail
- assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
- communicate regularly with customers during the escrow process flow
- interpret various agreements as they relate to escrow closings
- work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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