Job Overview
Benefits
Equal opportunity employer
Job Description
PACE Southeast Michigan (PACE SEMI) is a distinguished healthcare organization dedicated to providing comprehensive support and care for elderly and disabled populations in the Southeast Michigan region. This establishment operates a specialized Program of All-Inclusive Care for the Elderly (PACE), designed to deliver person-centered care that emphasizes the physical, emotional, and social well-being of its participants. PACE SEMI integrates a multidisciplinary approach by combining medical services, social activities, and transportation resources to improve the quality of life for its participants. The organization's mission is rooted in fostering independence and dignity among seniors, ensuring they receive tailored, compassionate, and effective care... Show More
Job Requirements
- High school diploma or equivalent
- Experience working in a multi-task environment
- Ability to communicate effectively with diverse populations
- Self-directed and flexible with strong team commitment
- Effective interpersonal and communication skills
- Basic computer skills including Microsoft Word and Excel
- Willingness to learn and train others
Job Qualifications
- Completion of high school or equivalency
- Knowledge of working effectively with diverse populations and various age groups
- Ability to function in a multi-task environment
- Demonstrated teamwork, initiative and willingness to learn
- Possess interpersonal and communication skills
- Basic knowledge of Microsoft Windows programs such as Word and Excel
- Willingness to instruct others and be open to new learning experiences
Job Duties
- Handle all incoming telephone activity including answering phones promptly according to protocol
- Record messages thoroughly, accurately, and legibly and initial messages
- Telephone select participants on scheduled Center days to confirm attendance
- Notify Center Manager and Transportation Manager or Dispatcher of participants' non-attendance
- Monitor all activity in and out of the center
- Supervise the front entrance to prevent participants from leaving unattended
- Prepare weekly schedules for team assessments, discussions, care plans, enrollments, cancellations, staff off days, hospitalizations, appointments, and monthly reviews as needed
- Monitor participant attendance and confirm with dietary and recreational therapy and enter information into TruChart
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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