Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Professional Development
Job Description
Intake & Constituent Services functions as a vital frontline department responsible for interfacing with the public and ensuring exceptional customer service. This division acts as the first point of contact for visitors and callers, providing a welcoming atmosphere and facilitating smooth communication between the public and the agency. Known for its commitment to service excellence, the department handles a broad range of administrative and customer interaction tasks, playing a pivotal role in the day-to-day operational success of the agency. The team is dedicated to maintaining effective communication, supporting internal teams, and providing efficient administrative assistance, which underscores the agency's goal... Show More
Job Requirements
- High school diploma or equivalent
- one year of experience in office administration, customer service, records management, basic accounting, or business administration
- ability to obtain Defensive Driving Course Certificate from the State of New Mexico
- pass a criminal background check
- good moral character with no felony convictions
Job Qualifications
- High school diploma or GED
- two years of related work experience or education in a related field
- excellent written and verbal communication skills
- competency in Google and Microsoft Office applications
- strong time management skills
- customer service experience
- ability to work as part of a team
Job Duties
- Greet visitors with a positive, helpful attitude
- direct incoming calls and route appropriately
- maintain workplace security by issuing and checking visitor badges
- take and send messages, forward and screen phone calls
- assist with copying, faxing, and note-taking
- sort and distribute mail
- prepare meeting and training rooms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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